Soko Boost Privacy Policy & Terms of Use
Effective Date: 07th January 2026
Website: https://boost.handmadesoko.co.ke
At Soko Boost, we value your trust and are committed to protecting your personal information. This document explains how we collect, use, store, and share information when you use our website, submit an Expression of Interest (EoI), or interact with the site in any way.
1. Who We Are
Soko Boost is a platform that connects users with loans, grants, and shared resources. We do not provide funding or services ourselves but act as a facilitator to connect applicants with trusted partners.
Website: https://boost.handmadesoko.co.ke
2. Information We Collect
a) Application Data
When you submit an EoI form, we collect:
- Name, email address, phone number
- Type of support requested (loan, grant, shared resource)
- Specific resource or service details
- Location (for shared resources)
- Frequency of use and any optional additional details
b) Comments
- If you leave a comment, we collect information from the comment form, your IP address, and browser user agent string for spam detection.
- A hashed version of your email may be sent to Gravatar to display your profile image. Gravatar privacy policy: https://automattic.com/privacy/
c) Media
- If you upload images, avoid including location data (EXIF GPS). Visitors may download and extract such data from images.
d) Technical / Cookies
- Essential cookies for functionality (login, form sessions, comment convenience)
- Cookies set include:
- Temporary cookie to test browser acceptance
- Login and screen options cookies (lasting from 2 days to 1 year)
- Post edit cookie (expires 1 day)
- We do not use cookies for tracking or marketing
e) Embedded Content
- Embedded content (videos, images, articles) behaves as if you visited the source site.
- Third-party sites may collect data, use cookies, or track interaction
3. How We Use Your Information
We use your data to:
- Process and review Expressions of Interest
- Share information with trusted partners to provide requested services
- Communicate with you regarding your application
- Improve our website and services
- Maintain security and compliance
4. Who We Share Your Data With
- Trusted partners (lenders, grant providers, service providers)
- Website administrators (to manage user profiles and submissions)
- Spam detection services for comments
- Your IP address is included in password reset emails
We do not sell your information.
5. Data Retention
- Comments and metadata are retained indefinitely to approve follow-ups automatically
- Registered user profiles retain personal information, which users can view, edit, or delete (except usernames)
- Administrative data may be retained as required for legal, security, or operational purposes
6. Your Rights
- Access your data
- Request an exported copy of personal data
- Request deletion of personal data (excluding data we are legally obliged to retain)
To exercise these rights, contact us at connect@boost.handmadesoko.co.ke
7. Security
- We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse
8. Cookies and Tracking
- Essential cookies are used for functionality only
- Comments may set cookies for convenience (lasting 1 year)
- Login cookies last 2 days, or 2 weeks if “Remember Me” is selected
- No marketing or tracking cookies are currently used
9. Embedded Content from Other Websites
- Content embedded from other websites may track your interactions as if you visited the source site
- We are not responsible for third-party content or tracking
10. Terms of Use
a) Our Role
- Soko Boost is a facilitator connecting users with partners
- We are not responsible for approvals, loans, grants, or access to resources
b) Eligibility
- Users must provide accurate and complete information
- Users confirm they have the right to submit data on behalf of their business or organization
c) Expression of Interest
- Submission does not guarantee funding or services
- Decisions are made by our partners
- Soko Boost is not liable for the outcome
d) Prohibited Use
- Providing false or misleading information
- Illegal or unauthorized use of the platform
- Attempting to access data not belonging to you
e) Limitation of Liability
- All services and opportunities are “as is”
- Soko Boost is not responsible for any losses arising from use of the site or interactions with partners
f) Intellectual Property
- Website content, logos, images, and text are property of Soko Boost
- Reproduction or distribution is prohibited without permission
g) Amendments
- Terms may be updated; changes are posted on the website with the effective date
11. Contact Us
For questions about this policy or your personal data:
Email: connect@boost.handmadesoko.co.ke
Website: https://boost.handmadesoko.co.ke